Contact Us Today ~ 877.817.3422

We are a private pay treatment center and do not accept any type of insurance.

Costs associated with care are the responsibility of the client.

The Lily Program® ~ An Individualized Mental Health Program For Women

Menu

Our Staff

Brookhaven Retreat's staff includes masters-level therapists and an experienced and dedicated medical staff consisting of nurses and a licensed psychiatrist. The ratio of staff to clients allows greater access to resources and personalized care.

Founder

Jacqueline Dawes

Jacqueline Dawes

Jacqueline Dawes began her career as a very successful developer of assisted living facilities. After losing her daughter to ecstasy use and then losing her husband a year later, she struggled to get back on her feet emotionally. Through her own determination, she followed her passion to help other families prevent the same sort of loss she experienced. After relocating to East Tennessee, her development background and skills enabled her to redevelop an old smokehouse on a family farm into a 16,000 square foot state-of-the-art treatment facility. Hiring the best clinical staff and sparing no expense or attention to detail, Jacqueline is living her dream - helping women reclaim their lives and take control of their bodies and spirits.

Medical Team

Kelly Ownby, M.D.

Kelly Ownby, M.D.

Treating Psychiatrist

Dr. Kelly Ownby is a Board Certified Psychiatrist. She graduated summa cum laude from Furman University in Greenville, S.C. She then went on to complete Medical school and a Psychiatry residency at James H. Quillen College of Medicine in Johnson City, TN. She served as the Chief Resident in Psychiatry while at Quillen. She brings 8 years of psychiatric experience and has a passion for women's health issues. She has served as a member of the North American Society for Psychosocial Obstetrics and Gynecology. Other areas of professional interest include eating disorders, anxiety and mood disorders, psychosis and personality disorders.

Kris Houser, M.D.

Kris Houser, M.D.

Treating Psychiatrist

Dr. Houser has been providing exceptional medical care in East Tennessee since 1992. Dr. Houser earned his Bachelor of Science Degree from Murray State University and then graduated from The University of Louisville School of Medicine in 1987. He completed his residency in psychiatry and went on to a fellowship in Child Psychology at the University of Louisville School of Medicine. Dr. Houser is Board Certified in Adult and Child Psychiatry.

Dr. Houser has worked in many clinical settings in the area, both inpatient and outpatient. He has maintained a private practice in Knoxville and has also served as Medical Director at Peninsula Psychiatric Hospital in Louisville, TN. He is a competent and caring physician who feels it is critically important to listen to his patient, in order to give them the best clinical care available.

Amir Hussaini, M.D.

Amir Hussaini, M.D.

Treating Psychiatrist

Dr. Amir Hussaini is a Board Certified Psychiatrist. He graduated from the prestigious University of Karachi and attended medical school at Dow Medical College. He completed his residency at East Tennessee State University in Johnson City. Dr. Hussaini brings with him over 15 years of experience in psychiatry. He has extensive experience in treating mood disorders, anxiety disorders, psychotic disorders, personality disorders and other psychiatric disorders.  

Carol Marshall RN, PNP

Carol Marshall RN, PNP

Psychiatric Nurse Practitioner

Carol Marshall is a psychiatric nurse practitioner with 23 years of experience in the field of mental health. She specializes in co-occurring disorders. Carol lives in Knoxville with her husband, where she enjoys her grandchildren and working with horse related activities.

Jill Wall, PA

Jill Wall, PA

Physician's Assistant

Program Managers

Dana Hornby, LCSW

Dana Hornby, LCSW

Weekend Program Manager

Dana is originally from Louisiana, receiving an undergraduate degree in Sociology from Louisiana State University in Shreveport, Louisiana, graduating with honors.  She went on to pursue her graduate degree, Masters of Science of Social Work, at the University of Tennessee, Knoxville, and again graduated with honors. She is has been licensed as a Clinical Social Worker in Tennessee, as well as, Louisiana, practicing for more than 20 years.

In addition to her education, Dana has had varied clinical experience in numerous mental health settings. This has included work as a psychotherapist and/or clinical supervisor in community mental health centers, intensive outpatient programs, inpatient psychiatric hospitals. Dana also worked in private practice and taught as an Associate Professor of Sociology at Louisiana State University in Shreveport.

Of additional interest, Dana comes from a family of healers, and has great pride in carrying on this legacy. She is committed to Holistic Care, as well as, an integrated, balanced, Interdisciplinary Treatment Team approach. So, as the Weekend Program Manager, this commitment affords her an excellent opportunity to promote continuity of care from the weekday program into the weekend program at Brookhaven Retreat.

Therapy Team

Katherine Myers, LMSW

Katherine Myers, LMSW

Primary Therapist

Katherine Myers received her B.A. in Sociology and Women’s Studies from Furman University in Greenville, SC. She holds a Masters of Social Work from the University of North Carolina. She is a Licensed Master of Social Work in the state of Tennessee and has over eight years of experience in the field of mental health. Her education and experience includes work in residential, hospital and outpatient facilities focusing on eating disorders, crisis intervention, personality disorders and dual diagnoses. Katherine is trained in Eye Movement Desensitization and Reprocessing (EMDR) Therapy, and has received Dialectical Behavior Therapy Intensive Training directly from Behavioral Tech, LLC. She is currently pursuing her certification as an Eating Disorder Specialist and is a member of the National Association of Social Work (NASW) and the International Association of Eating Disorder Professionals (IAEDP). She also is trained in Anthetic Therapy. 

Lana Wilcox, MS, NCC

Lana Wilcox, MS, NCC

Primary Therapist

Lana is originally from Maryland. She received her Master of Science in Mental Health Counseling from the University of Tennessee and is currently a National Certified Counselor. She has over 4 years of experience in the mental health field in residential, outpatient, intensive outpatient, community, and private sector treatment. She has experience in TF-CBT, CBT, Substance Abuse and Group Counseling.

Lana is an ACCT Certified Level 1 Challenge Course Practitioner of Low and High Ropes, with 40+ hours of training in the core and fundamental programming of ropes courses, technical set up, maintenance, inspection, life safety standards, operation, program design, assessment, and facilitation of ropes courses elements. She is able to provide an opportunity outside of traditional talk therapy for clients to integrate therapeutic tools tactilely and tangibly to foster continued learning and evaluation of progress, needs, and prognosis.  Lana is trained in Anthetic Therapy.

Lana is currently pursuing licensure for credentialing as an LPC/MHSP.

Marlaina Kincaid, MS

Marlaina Kincaid, MS

Primary Therapist

Marlaina Kincaid obtained her B.A. in Psychology at the University of Tennessee and obtained her M.S. in Counseling Psychology from Capella University. She is also currently working on her Ph.D. in Industrial Organizational Psychology. For approximately 10 years she has been working in the mental health field with experience in residential, inpatient, and outpatient facilities providing expertise to children, adolescents and adults. Marlaina has a significant knowledge base that extends to addiction, depression, anxiety, and trauma clients. Her extensive training consists of CBT, TF-CBT, insight therapy, motivational interviewing, Anthetic Therapy, as well as countless other theories.  

Sharon Moore, MA

Sharon Moore, MA

Primary Therapist

Sharon Moore obtained her B.A. in Psychology from the University of Louisville, Kentucky, and received her M.A. from Johnson University, Knoxville. Her education and experience includes working in residential, outpatient, and intensive outpatient treatment, domestic violence, alcohol and substance abuse, and posttraumatic stress disorder. She has experience in TF-CBT, CBT, motivational interviewing and various other theories. She is currently working toward certification in EMDR (Eye Movement Desensitization and Reprocessing), and is currently pursuing licensure for credentialing as an LMFT.

 

Julia Wilson, MS, MFT

Julia Wilson, MS, MFT

Primary Therapist

Julia received her Bachelor of Arts in Psychology and her Master of Science in Marriage and Family Therapy from Lee University. Julia has over 8 years of experience as a mental health professional. She began her work as a private Applied Behavior Analysis Tutor. Her experience includes working in an acute psychiatric hospital, a school designed specifically for children with autism, working in a residential psychiatric facility, and providing therapy in private practice. She has experience in working with family systems using the Bowenian Family Therapy model, as well as TF-CBT, CBT, Substance Abuse, Anthetic Therapy, and Group Counseling. Julia is a certified Prepare-Enrich Facilitator, and is certified in TF-CBT.  Julia is currently pursuing licensure for credentialing as an LMFT.

Deby Torbett, MS

Deby Torbett, MS

Primary Therapist

Deby Torbett obtained her B.S. in Education from the University of Tennessee and obtained her M.S. in Psychology from Walden University.  She is currently a clinical psychology doctoral student.  She has over five years of experience in the mental health field in individual, group, marital, and family therapy as well as psychological testing, evaluation, and interpretation.  Her training consists of CBT, DBT, and SFBT, Anthetic Therapy, and other treatment modalities that are client-focused for appropriate integration of complementary interventions.  She is also a certified sign language interpreter from the Registry of Interpreters for the Deaf (RID) and the National Association of the Deaf (NAD).

Charity Coyle, RD

Charity Coyle, RD

Dietitian

Charity graduated from Carson-Newman University with a B.S. in food, nutrition and dietetics. She then spent a year in Alaska completing a dietetic internship program through the University of Alaska Anchorage.

Charity has worked in a variety of settings including hospital inpatient, outpatient diabetes prevention programs, long-term care facilities, hospital and school food service, outpatient nutrition counseling and government supplemental food programs. In Alaska, Charity discovered native cuisine that included lean meats such as moose, caribou and reindeer, and wild plants and berries. Charity’s experience with the Alaska Native population confirmed her belief that people of all cultures and backgrounds can eat well in their own unique way.

Charity believes that we are given one body during this life and, if we are to live life to the fullest, must live in the best health possible, which means we must nourish the body through nutritious eating habits and regular physical activity. Charity focuses on eating mindfully and intuitively rather than jumping from diet to diet, and changing women’s perception of food to a source of nourishment and enjoyment rather than guilt and regret. If we can be healthy mentally, emotionally, spiritually and physically, we are able to live a happy and vibrant life.

Stephanie Christian, LMT, RYT

Stephanie Christian, LMT, RYT

Licensed Bodywork Therapist

Stephanie has been practicing massage therapy for 10 years. She received her initial training at the Center for Massage and Natural Health in Asheville, NC, in 2004. She has received extensive training in her field and holds certifications in Reflexology, Shiatsu, Therapeutic Touch, and Craniosacral Therapy. Stephanie has a passion for understanding stress and its impact on the physical body. She has practiced yoga for nearly 20 years and received her teacher training at the Sivananda Vedanta Center in 2006. She leads stretching groups at BHR and often works individually with clients to increase flexibility and mindfulness.  

Jessica King

Jessica King

Alumnae Coordinator & Discharge Planner

A native of East Tennessee, Jessica King received her bachelor’s degree in human development and learning with a minor in sociology from East Tennessee State University in Johnson City. Prior to joining Brookhaven Retreat, she provided care to children and families with severe emotional disturbances by creating short and long-term respite care plans for the unique needs of each family. She has also worked with various foundations in East Tennessee promoting healthy and respectful relationships for women and working to end domestic violence.

Jessica is the point of contact for Brookhaven Retreat's alumnae. During a woman's stay at the facility, Jessica orients her to the many resources available to her as part of the Brookhaven alumnae community and helps coordinate her post-discharge care plan. She maintains alumnae website, email and phone communications and helps plan the much-anticipated annual retreats.
Dana Setzer

Dana Setzer

Program Counselor & Zumba Instructor

Dana Setzer is a 2008 summa cum laude graduate of East Tennessee State University. She has had training in dialectical behavior therapy, trauma, PTSD and traumatic grief. She also received her Zumba Instructor Basic Steps Level 1 License in July 2013. Besides art and creative expression, Dana has a strong passion for new opportunities in continuing her education and helping people. 

Amy Yates, MS

Amy Yates, MS

Program Counselor

Amy received her Master of Science in Psychology from Walden University in 2010. As a program counselor, she leads groups focused on self-care and life improvement skills on the weekends.

She has had 7 years of consulting experience behavior modification techniques in order to set and reach attainable goals. Amy has received continuing education on emotional manipulation and codependency. She is especially interested in mindfulness-based stress reduction techniques and seeking out preventative measures for mental health.  

 

 

 

Michelle Tucker, BA

Michelle Tucker, BA

Program Counselor

Michelle received her Bachelors degree in Psychology from Maryville College in 2009. She has had five years of experience working with individuals with mood and personality challenges, in both residential and outpatient settings. Michelle has training in Dialectical Behavioral Therapy and has also worked extensively in communicating life skills, assisting clients in getting to appointments, and promoting self care. Michelle is passionate about helping people recognize the importance of exploring fun and healthy leisure activities in order to promote recovery. 

 

Donita Berry, BS

Donita Berry, BS

Program Counselor & Hula Hooping Instructor

Donita received her BS in Health and Human Science from the University of Tennessee in 2010. She has been with Brookhaven Retreat since 2011. In her role as program counselor, Donita leads fitness, nutrition and health related groups throughout the week. She does an excellent job leading its 12-week Hula Hooping curriculum that develops self-esteem, confidence and emotional strength through this challenging and enjoyable physical activity. 

Megan Miller, LMSW, TF-CBT

Megan Miller, LMSW, TF-CBT

Program Counselor

Megan received her Master of Social work from Campbellsville University in 2013 and received her LMSW in 2014. She has experience in crisis intervention. In her role as a program counselor, she enjoys working with women and focuses on emotional well-being development and assisting women with the program responsibilities.

 

Amy Ward, BSW

Amy Ward, BSW

Program Counselor

 

Amy received her Bachelor of Social Work degree from East Tennessee State University with a minor in Human Services and concentration in Psychology. Amy has begun her Master's program in social work at the University of Tennessee. Since graduating with her BSW, Amy has worked as an outpatient case manager at a community mental health center, a discharge planner at an inpatient psychiatric hospital, and a prevention services case manager at the Department of Children's Services. Amy has had extensive experience in coordination of care, resource development, and individual and family treatment planning. Amy has a passion for building life skills, raising awareness to mental health and substance abuse, and breaking the stigma. Amy has an admiration for the interdisciplinary team and holistic approach to treatment.

 

Anastasia Main

Anastasia Main

Program Counselor, Certified Nonviolent Crisis Intervention Instructor

A native of east Tennessee, Anastasia graduated with a BA in Psychology from the University of Tennessee, Knoxville in 1997. She has experience working in direct care. In 2011, she joined Brookhaven and has since had training in dialectical behavior therapy, relaxation, mindfulness, mood disorder, personality disorder, and treatment resistant anxiety. In 2015, obtained her CPI certification as a Nonviolent Crisis Intervention Instructor. She enjoys spending time with her two children as well as maintain her interests in fitness and the arts.

 

Cathy Watson

Cathy Watson

Program Counselor

Cathy Watson is a native of East Tennessee. She attended the University of Tennessee and has almost 20 years of experience in administration. Cathy joined the Brookhaven team in 2011. In her direct care role, Cathy is passionate about encouraging women to love themselves and realize their self worth. She works to provide a safe and caring environment, listen well, and helping people feel comfortable. She loves animals, meeting people, reading, and spending time with her grandchildren. 

 

Diane Roberts

Diane Roberts

Program Counselor

A native of Clarksville, Tennessee, Diane graduated from the University of Tennessee in 2011with a Bachelor’s in Psychology and a minor in Piano Performance. Diane has been with Brookhaven Retreat since 2012.

 

Nursing Team

April Chandler, BSN, RN

April Chandler, BSN, RN

April Chandler received her BSN from the University of Tennessee Knoxville in 2005. She is a Licensed Registered Nurse in the state of Tennessee and has been in the mental health field since 2006. April joined the Brookhaven team in 2007. She enjoys spending time with her children and family. In her spare time she participates in recreational and outdoor activities ranging from camping to water sports.

 

Coangla "Coco" Ray, RN

Coangla "Coco" Ray, RN

Coangla Ray received her schooling in Nursing from Erlinger University. She is a Licensed Registered Nurse in the state of Tennessee and has worked in the field of mental health for more than 10 years. She has been an employee of Brookhaven Retreat since the opening of the facility. Coco's unwavering dedication and enthusiastic charm make her famous among our clients and alumnae.

Kaitlyn Taylor, RN

Kaitlyn Taylor, RN

 

Kaitlyn received her BSN from Carson-Newman College and is a Licensed Registered Nurse in the state of Tennessee. She has worked within the field of women's health care since 2007. Kaitlyn is passionate in her career to be a health care advocate for women. She has attended the full course for SANE (sexual assault nurse examiner), as well as mindfulness and psychopharmacololgy training. Kaitlyn enjoys sports, camping/the outdoors, and spending time with her family.  

 

Alicia Ogle, BA, ASN, RN

Alicia Ogle, BA, ASN, RN

Alicia Ogle received her bachelor’s degree in anthropology from the University of Tennessee. She graduated with her ASN in nursing from Lincoln Memorial University in 2003 and worked in women’s health for five years before joining Brookhaven Retreat’s team of nurses in 2008. When not caring for the women at Brookhaven, she enjoys reading and spending time with her family.

Lisa Nobles, RN

Lisa Nobles, RN

Lisa graduated cum laude from Walters State Community College in 2012 with an Associate's Degree in Nursing. She is a licensed Registered Nurse in the State of Tennessee. During her free time, she loves spending time with family, going on road trips and going to antique auctions.  

Amber Presnell, RN

Amber Presnell, RN

Amber Presnell received her ASN in Nursing from Walters State Community College in 2011. She is a licensed Registered Nurse in the state of Tennessee. She has worked in Women's health for 3 years before joining the Brookhaven Staff. She enjoys spending time with family and being outdoors.

Melissa Galant, RN

Melissa Galant, RN

Melissa received her Associate's Degree in Nursing from Walter State Community College in 2001. She is a licensed Registered Nurse in the state of Tennessee. She has worked in the Women's Health for 13 years before joining the Brookhaven Staff. She enjoys reading mystery / crime novels, spending time with her family, and watching her daughters play softball and other sports.

Michelle Looser, RN

Michelle Looser, RN

Michelle received her Associates in Science and Nursing from Lincoln Memorial University in 2003. She is a registered nurse in the state of Tennessee. Michelle joined Brookhaven Retreat in 2012. She has previous experience in Pediatrics and Geriatrics. Michelle has continued education in DBT, Personality Disorders, and Mindfulness.

 

Admissions Team

Ana Garcia-Smith

Ana Garcia-Smith

Admission Liaison

Kristy Morical

Kristy Morical

Admission Liaison

Susan Campbell

Susan Campbell

Admission Liaison

Susan has been in sales and insurance for almost 15 years.  She started her own business Pre-Employment Drug Screening Service in 1994 and enjoyed great success. This business led her into a position working as a Patient Services Disability Representative.

In her role in Business Development with Brookhaven Retreat expand upon her love of patient advocacy.  Susan is passionate about having a personal impact on the lives of women seeking recovery options with Brookhaven Retreat.

 

 

Supporting Staff

Lisa Breeden

Lisa Breeden

Front Office Manager

Lisa Breeden is a native of East Tennessee and joined the Brookhaven Retreat team in April 2013. She received an Associates of Science degree with concentration in Medical Technology from Pellissippi State Community College. Lisa has extensive communication experience gained from assisted living facilities, medical laboratories, and the customer service industry. Lisa enjoys photography and spending time with her husband and son. 

Penny Weldon, BA

Penny Weldon, BA

Medical Records

Penny Weldon received her Bachelor of Arts in Psychology from the University of Washington. She has an extensive experience base managing privacy and coordinating Brookhaven’s medical records department.

Gena Proffitt, BBA

Gena Proffitt, BBA

Communication Coordinator

Born in Northern Illinois, Gena moved to East Tennessee at a young age. She now lives near and enjoys the Smoky Mountains. Gena earned an Associates degree in Hospitality Management and a Bachelors degree in Business Administration from King University. She enjoys working with people from all walks of life. Gena loves spending time with her husband and four children.

Lori Reno

Lori Reno

Communication Coordinator

Lori received her bachelor’s degree in psychology with a minor in management from Maryville College in 1991 and her teacher certification from Lincoln Memorial University in 2008. Lori has 7 years experience in the behavioral health field in counseling, training, and management. She earned 6 years experience in the banking industry in corporate communications and has 10 years experience working with special populations in her local school system. Her passions are helping others, rescuing animals, and writing.

 

Brittany Fox

Brittany Fox

Communication Coordinator

Brittany is a native of East Tennessee. She brings 10 years experience in medical office administration. Here at Brookhaven Retreat, Brittany is enthusiastic about her role as a communication coordinator and also assists with client transportation. Brittany has a passion for helping others and always being upbeat. In her spare time, she enjoys spending time with her husband and 3 children, the outdoors, and gardening.

Janice Chisenhall

Janice Chisenhall

Lead Housekeeper

A native of east Tennessee, Janice has been in the cleaning field since 2007. Janice was a contractor in the cleaning industry before joining Brookhaven Retreat in 2010. Janice’s back ground includes continuous OSHA training, management, and clerical. As Co-Chair on the Life Safety Committee, Janice is dedicated to keeping the Brookhaven community safe. Janice enjoys taking walks and painting in her spare time.

Peggy Berrier

Peggy Berrier

Housekeeper

Peggy is a native of East Tennessee; she has 25 years of housekeeping experience. Peggy has been with the Brookhaven Retreat team since 2011. Peggy is very outgoing and has a passion in helping others. Peggy enjoys long walks, reading, and spending time with her grandchildren. 

Perry Kinser

Perry Kinser

Risk Manager

Perry Kinser serves as the Brookhaven Retreat Risk Manger and Safety Officer. His extensive OSHA training on Compliance and Workplace Safety provides the basis for his OSHA credentials. Perry has participated in Joint Commission Life Safety Code and Emergency Preparedness training. Perry leads the organizations culture of safety and risk awareness.

Steve Kinser

Steve Kinser

Maintenance

Steve is a native of Knoxville, Tennessee. He has been a part of the Brookhaven team for 5 years. He brings a variety of experience from over 35 years including electronic repair, heat and air, welding, commercial cleaning, landscaping, and construction. Steve is dedicated to keeping our facility safe, clean, and functional for our clients. 

Tony Jones

Tony Jones

Equine Specialist

Tony is a native of East Tennessee. He has been a part of the Brookhaven Retreat Equine team for over 7 years as an equine specialist. Tony is very passionate about horses and their interaction with people. He has over 25 years of experience training horses.

 

Bella

Bella

Kristi Cantor

Kristi Cantor

Professional Writer

Kristi Cantor, an East Tennessee native, is a summa cum laude graduate of Ashford University with an MBA. She also holds a Master’s in Educational Technology and a Bachelor’s in Social Science.  She has more than 8 years work experience in marketing and a true passion for research and writing. Kristi is a member of the Golden Key Honor Society as well as Alpha Sigma Lambda. She has earned her Woodbadge Beads through the BSA’s 21st Century Woodbadge program, which focuses on leadership, teambuilding, and communication. In her spare time, Kristi enjoys spending time with her family, reading, gardening, auto restoration, and training her dog.

 

Consultants

Teresa Rankin Klenk, Esq.

Teresa Rankin Klenk, Esq.

Legal Counsel

Teresa Rankin Klenk, a native of Ashland City, Tennessee, graduated magna cum laude from Austin Peay State University in 1989 with a degree in Business Administration and Accounting. She became a licensed Certified Public Accountant* in 1990 and worked as an accountant and a controller/accounting manager in the manufacturing industry before attending the University of Tennessee College of Law and graduating with honors in 1998.

In 2000, Ms. Klenk received an advanced LL.M. degree in Taxation from the New York University School of Law.

Ms. Klenk has been admitted and licensed to practice in all Tennessee courts, the U.S. District Court for the Eastern District of Tennessee and the U.S. Tax Court. She is a member of the American Institute of Certified Public Accountants and the Knoxville, Tennessee, Knoxville Estate Planning Council, East Tennessee Tax Liaison Committee, and American Bar Associations

*Currently Inactive

Lynn Swisher, Ph.D.

Lynn Swisher, Ph.D.

Consultant

Dr. Swisher is a senior consultant for Stevens & Lee in Lancaster, PA. She is a member of Brookhaven Retreat’s Professional staff consulting team specializing in performance improvement, regulatory compliance and organizational management. Dr. Swisher is board certified by the American Board of Quality Assurance and Utilization Review Physicians.

Scott Migdole, MSW, LCSW

Scott Migdole, MSW, LCSW

Scott Migdole, MSW, LCSW, is the Chief Operating Officer of Yale Behavioral Health and the Yale Program on Supervision. He is also an Assistant Clinical Professor in the Department of Psychiatry at the Yale School of Medicine. He serves on the editorial board of the Clinical Supervisor, lectures nationally on the topics of supervision and treatment planning and has authored numerous articles on topics that include supervision, peer support and juvenile justice mental health.

 

 

Christopher Gray

Christopher Gray

Christopher Gray is the managing owner of HappyMac and Metamedia and has broad experience in human factors, software development and IT support. His companies provide mission critical computer infrastructure, workflow automation software, communication systems, training and know-how to keep business operations humming along. Christopher's make-it-happen attitude and genuine commitment to client success has brought Brookhaven Retreat's identity online and helped streamline nearly every aspect of its internal operations.
Heather Martin, CPA

Heather Martin, CPA

Heather Martin, a Certified Public Accountant (CPA) graduated from the University of Tennessee Knoxville with an undergraduate degree in Business Administration with a major of Accounting (1999) and a Masters of Accountancy degree with a concentration in Tax (2001). She has been employed by PYA since 2000 as part of its Tax and Business Advisory department. She focuses on assisting businesses with both financial operations and tax issues, ensuring management has meaningful financial data to make decisions about business operations and creating a link of the financial data to tax planning and annual tax filings. By seeing both sides, she’s able to provide business owners a thorough understanding of these essential business components and assist in creating desired outcomes. She also assists individuals with similar items related to financial budgeting, tax planning and annual tax filings. She also has experience in financial accounting software conversions and implementation of new software packages for both businesses and individuals. She has served on the Board of Directors of the Tennessee Society of CPA’s and Blount County Habitat for Humanity and continues to be active in both organizations. She also received the Greater Knoxville Business Journal’s 40 under 40 honor in 2012, which recognizes 40 individuals under 40 years of age who are achieving success in their careers and giving back to the community in meaningful ways.http://www.pyapc.com/team-member/heather-martin/ 
Mitzi Navarra

Mitzi Navarra

Mitzi Navarra began her graphic design career at the Atlanta Journal-Constitution in 1997. After working in the corporate world for a few years, in 2000, she ventured on her own and established Minava Design - a home-based full-service graphic design studio. She has been a member of Brookhaven Retreat’s consulting team since 2009 specializing in branding, graphic design and print management. Mitzi concepts with Jacqueline and creates beautiful and meaningful marketing materials for direct mail and online campaigns, Alumnae reunions, tradeshows like the APA annual meeting and more. She also trains new staff on how to maintain the Brookhaven Retreat brand.

Yolanda Fleming

Yolanda Fleming

Yolanda Fleming is a writer, magazine editor, artist, musician and food enthusiast with a sharp focus on holistic well-being. She recently joined the Brookhaven Retreat team with the mission of channeling her 27 years of varied work and creative experience into compassionately writing about mental health as it pertains to all aspects of life.