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We are a private pay treatment center and do not accept any type of insurance.

Costs associated with care are the responsibility of the client.

The Lily Program® ~ An Individualized Mental Health Program For Women

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Our Staff

Brookhaven Retreat's staff includes masters-level therapists and an experienced and dedicated medical staff consisting of nurses and a licensed psychiatrist. The ratio of staff to clients allows greater access to resources and personalized care.

Founder

Jacqueline Dawes

Jacqueline Dawes

Jacqueline Dawes began her career as a very successful developer of assisted living facilities. After losing her daughter to ecstasy use and then losing her husband a year later, she struggled to get back on her feet emotionally. Through her own determination, she followed her passion to help other families prevent the same sort of loss she experienced. After relocating to East Tennessee, her development background and skills enabled her to redevelop an old smokehouse on a family farm into a 16,000 square foot state-of-the-art treatment facility. Hiring the best clinical staff and sparing no expense or attention to detail, Jacqueline is living her dream - helping women reclaim their lives and take control of their bodies and spirits.

Medical Team

Amir Hussaini, M.D.

Treating Psychiatrist

Dr. Amir Hussaini is a Board Certified Psychiatrist. He graduated from the prestigious University of Karachi and attended medical school at Dow Medical College. He completed his residency at East Tennessee State University in Johnson City. Dr. Hussaini brings with him over 15 years of experience in psychiatry. He has extensive experience in treating mood disorders, anxiety disorders, psychotic disorders, personality disorders and other psychiatric disorders.  

Carol Marshall RN, PNP

Carol Marshall RN, PNP

Psychiatric Nurse Practitioner

Carol Marshall is a psychiatric nurse practitioner with 23 years of experience in the field of mental health. She specializes in co-occurring disorders. Carol lives in Knoxville with her husband, where she enjoys her grandchildren and working with horse related activities.

Program Managers

Darlene Jiles, MSW, LCSW

Darlene Jiles, MSW, LCSW

Administrator

Darlene is originally from Louisiana. She received her B.A. in Family Life Studies from Louisiana College in Pineville, La. She earned a Masters Degree in Church Social Services from Fort Worth Baptist Theological Seminary as well as a Masters Degree in Social Work from the University of Houston. She is a Licensed Clinical Social Worker in the state of Tennessee with over 18 years of experience mostly in the field of mental health.

She has worked in a variety of settings including partial hospitalization programs, mental health rehab, contract management for geriatric psychiatric inpatient programs, 24 hour crisis programs and both outpatient and residential treatment facilities. She manages Brookhaven Retreat's clinical staff and ensures that all aspects of the program are flowing smoothly. Darlene brings with her extensive administrative experience both supervising and ensuring quality of care in a mental health setting.

Mona Blanton-kitts, MSW, LCSW

Mona Blanton-kitts, MSW, LCSW

Weekend Program Director

Mona received her masters of science in social work from the University of Tennessee and is a Licensed Clinical Social Worker in the state of Tennessee. She directs Brookhaven Retreat's program during the weekends. Mona brings with her extensive experience in the development and management of clinical programing and nearly three decades of experience working with trauma, emotional breakage and addiction.

Therapy Team

Katherine Myers, LMSW

Katherine Myers, LMSW

Primary Therapist

Katherine Myers received her B.A. in Sociology and Women’s Studies from Furman University in Greenville, SC. She holds a Masters of Social Work from the University of North Carolina. She is a Licensed Master of Social Work in the state of Tennessee and has over eight years of experience in the field of mental health. Her education and experience includes work in residential, hospital and outpatient facilities focusing on eating disorders, crisis intervention, personality disorders and dual diagnoses. Katherine is trained in Eye Movement Desensitization and Reprocessing (EMDR) Therapy, and has received Dialectical Behavior Therapy Intensive Training directly from Behavioral Tech, LLC. She is currently pursuing her certification as an Eating Disorder Specialist and is a member of the National Association of Social Work (NASW) and the International Association of Eating Disorder Professionals (IAEDP). 

Michelle Portman, LCSW

Michelle Portman, LCSW

Primary Therapist

Michelle Portman received her B.A. in Psychology and Master’s in Science in Social Work from the University of Tennessee. She is a Licensed Clinical Social Worker in the state of Tennessee. and has over 22 years experience in the mental health field. Her education and experience include serving as Clinical Director in residential, hospital and outpatient facilities. Treatment specialties have focused on trauma, attachment, depression and anxiety. She has experience in a variety of clinical interventions including TF-CBT, DBT and Neurofeedback.  

Lana Wilcox, MS, NCC

Lana Wilcox, MS, NCC

Primary Therapist

Lana is originally from Maryland. She received her Master of Science in Mental Health Counseling from the University of Tennessee and is currently a National Certified Counselor. She has over 4 years of experience in the mental health field in residential, outpatient, intensive outpatient, community, and private sector treatment. She has experience in TF-CBT, CBT, Substance Abuse and Group Counseling. She is currently pursuing licensure for credentialing as an LPC/MHSP.  

Marlaina Kincaid, MS

Marlaina Kincaid, MS

Primary Therapist

Marlaina Kincaid obtained her B.A. in Psychology at the University of Tennessee and obtained her M.S. in Counseling Psychology from Capella University. She is also currently working on her Ph.D. in Industrial Organizational Psychology. For approximately 10 years she has been working in the mental health field with experience in residential, inpatient, and outpatient facilities providing expertise to children, adolescents and adults. Marlaina has a significant knowledge base that extends to addiction, depression, anxiety, and trauma clients. Her extensive training consists of CBT, TF-CBT, insight therapy, motivational interviewing, as well as countless other theories.  

Sharon Reid, LPC

Sharon Reid, LPC

Weekend Therapist

Sharon Reid joined our team three years ago. She earned her bachelors degree from the University of TN and completed her masters studies at Carson Newman University. She is a Licensed Professional Counselor and Mental Health Service Provider and has worked in the mental health field for 21 years. Her skills include management of treatment programs and facilities, individual and family therapy, working with co-occurring adults and adolescents in both out patient and residential treatment settings. She has extensive training in a variety of clinical interventions including DBT, TF-CBT, crises interventions, risk assessments and motivational enhancement therapy.  

Mary Katsikas

Mary Katsikas

Weekend Therapist

Mary received her Bachelor of Science in Criminal Justice from the University of Tennessee, and her Master of Art in Forensic Psychology from Argosy University Professional School of Psychology in 2006. Mary is experienced in ropes course facilitation, LSCI, TF-CBT, ART, DBT and Re-Education Philosophy/programming. She is skilled in diagnosing mental health disorders, co-occurring disorders and recommending treatment alternatives, and has extensive experience working with co-occurring disorders in residential settings.
Charity Coyle, RD

Charity Coyle, RD

Dietitian

Charity graduated from Carson-Newman University with a B.S. in food, nutrition and dietetics. She then spent a year in Alaska completing a dietetic internship program through the University of Alaska Anchorage.

Charity has worked in a variety of settings including hospital inpatient, outpatient diabetes prevention programs, long-term care facilities, hospital and school food service, outpatient nutrition counseling and government supplemental food programs. In Alaska, Charity discovered native cuisine that included lean meats such as moose, caribou and reindeer, and wild plants and berries. Charity’s experience with the Alaska Native population confirmed her belief that people of all cultures and backgrounds can eat well in their own unique way.

Charity believes that we are given one body during this life and, if we are to live life to the fullest, must live in the best health possible, which means we must nourish the body through nutritious eating habits and regular physical activity. Charity focuses on eating mindfully and intuitively rather than jumping from diet to diet, and changing women’s perception of food to a source of nourishment and enjoyment rather than guilt and regret. If we can be healthy mentally, emotionally, spiritually and physically, we are able to live a happy and vibrant life.

Erin Laubenheimer, MA

Erin Laubenheimer, MA

Art Psychotherapist

Erin Laubenheimer is a New York City transplant hailing from Brooklyn, who believes in the power of art as a tool for catharsis and communication. She achieved her Bachelor of Fine Arts degree in Painting from the prestigious Pratt Institute before moving on to earn her Master of Arts degree in Art Therapy at New York University. Her studies included a concentration in trauma and PTSD. Her experience includes residential, forensic and hospital settings in mental health facilities. Erin is currently working towards her ATR credential.

Stephanie Christian, LMT, RYT

Stephanie Christian, LMT, RYT

Licensed Bodywork Therapist

Stephanie has been practicing massage therapy for 10 years. She received her initial training at the Center for Massage and Natural Health in Asheville, NC, in 2004. She has received extensive training in her field and holds certifications in Reflexology, Shiatsu, Therapeutic Touch, and Craniosacral Therapy. Stephanie has a passion for understanding stress and its impact on the physical body. She has practiced yoga for nearly 20 years and received her teacher training at the Sivananda Vedanta Center in 2006. She leads stretching groups at BHR and often works individually with clients to increase flexibility and mindfulness.  

Jessica King

Jessica King

Alumnae Coordinator & Discharge Planner

A native of East Tennessee, Jessica King received her bachelor’s degree in human development and learning with a minor in sociology from East Tennessee State University in Johnson City. Prior to joining Brookhaven Retreat, she provided care to children and families with severe emotional disturbances by creating short and long-term respite care plans for the unique needs of each family. She has also worked with various foundations in East Tennessee promoting healthy and respectful relationships for women and working to end domestic violence.

Jessica is the point of contact for Brookhaven Retreat's alumnae. During a woman's stay at the facility, Jessica orients her to the many resources available to her as part of the Brookhaven alumnae community and helps coordinate her post-discharge care plan. She maintains alumnae website, email and phone communications and helps plan the much-anticipated annual retreats.
Erin Watson, LADAC, RAS

Erin Watson, LADAC, RAS

Lead Program Counselor

Erin Watson is a Licensed Alcohol and Drug Addiction Counselor in the state of Tennessee.  She received her bachelor’s degree in psychology with a minor in child and family studies from the University of Tennessee Knoxville. She received her Registered Addiction Specialist certification from Breining Institute in Orangevale, California. Erin has worked in the field of addiction recovery and co-occurring disorders for over 10 years. She has experience working with both adolescents and adults with co-occurring disorders in residential and outpatient settings. Erin received her certification as a Therapeutic Crisis Intervention Instructor from Cornell University and has been teaching these skills for over 6 years. She has training in and experience using cognitive behavioral therapy, dialectical behavioral therapy, motivational enhancement therapy and 12 step facilitation in both group and individual therapy settings.

Amy Yates

Amy Yates

Program Counselor

Amy received her Master of Science in Psychology from Walden University in 2010. She has had 5 years of consulting experience teaching men and women behavior modification techniques in order to set and reach attainable goals. As a program counselor, she leads groups focused on self care and life improvement skills on the weekends.  

Dana Setzer

Dana Setzer

Program Counselor & Zumba Instructor

Dana Setzer is a 2008 summa cum laude graduate of East Tennessee State University. She has had training in dialectical behavior therapy, trauma, PTSD and traumatic grief. She also received her Zumba Instructor Basic Steps Level 1 License in July 2013. Besides art and creative expression, Dana has a strong passion for new opportunities in continuing her education and helping people. 

Donita Berry, BS

Donita Berry, BS

Program Counselor & Hula Hooping Instructor

Donita received her BS in Health and Human Science from the University of Tennessee in 2010. She has been with Brookhaven Retreat since 2011. In her role as program counselor, Donita leads fitness, nutrition and health related groups throughout the week. She does an excellent job leading its 12-week Hula Hooping curriculum that develops self-esteem, confidence and emotional strength through this challenging and enjoyable physical activity. 

Brittany Jones, MS

Brittany Jones, MS

Program Counselor

Brittany Jones was born and raised in Pompano Beach Florida, she graduated from the University of Tennessee with a Bachelors and Masters in Social Work. In her position at Brookhaven Retreat, Brittany facilitates several group classes, including an exercise group that focuses on the holistic care as it relates to exercise and living a healthy lives style.  

Katie Schwartz

Program Counselor

Katie Schwartz was raised in Nashville, TN and graduated from The University of Tennessee with a Bachelor of Science in Therapeutic Recreation and a minor in adolescent health. For three years she was the coordinator for the young adult program at a school for individuals with special needs. Previously, she interned with the activity therapy department in facilities for youth and adults with mental health, behavioral and conduct disorders and chemical dependency. 

Nursing Team

April Chandler, BSN, RN

April Chandler, BSN, RN

April Chandler received her BSN from the University of Tennessee Knoxville in 2005. She is a Licensed Registered Nurse in the state of Tennessee and has been in the mental health field since 2006. April joined the Brookhaven team in 2007.

Coangla "Coco" Ray, RN

Coangla "Coco" Ray, RN

Coangla Ray received her schooling in Nursing from Erlinger University. She is a Licensed Registered Nurse in the state of Tennessee and has worked in the field of mental health for more than 10 years. She has been an employee of Brookhaven Retreat since the opening of the facility. Coco's unwavering dedication and enthusiastic charm make her famous among our clients and alumnae.

Kristin Hill, RN

Kristin Hill began her nursing career with an earned Associates degree in Nursing from Lincoln Memorial University. She pairs this degree with an Associates degree in Psychology from Pellissippi State Community College. Kristin has been passionately working as a nurse in the community mental health field for the past 4 years in a variety of settings. She is a current member of the American Psychiatric Nurses Association and carries a strong mission for mental health advocacy and child abuse prevention. 
Lee Anne Woody, BSN, RN

Lee Anne Woody, BSN, RN

Lee Anne Woody received her BSN from the University of Tennessee, Knoxville in 1995, and worked in critical care for 12 years. She joined Brookhaven Retreat’s team of nurses in 2009 and has been delivering outstanding care to the women in its program ever since. Lee Anne enjoys gardening, reading and spending time with her family. 

Alicia Ogle, BA, ASN, RN

Alicia Ogle, BA, ASN, RN

Alicia Ogle received her bachelor’s degree in anthropology from the University of Tennessee. She graduated with her ASN in nursing from Lincoln Memorial University in 2003 and worked in women’s health for five years before joining Brookhaven Retreat’s team of nurses in 2008. When not caring for the women at Brookhaven, she enjoys reading and spending time with her family.

Lisa Nobles, RN

Lisa Nobles, RN

Lisa graduated cum laude from Walters State Community College in 2012 with an Associate's Degree in Nursing. She is a licensed Registered Nurse in the State of Tennessee. During her free time, she loves spending time with family, going on road trips and going to antique auctions.  

Amber Greene, RN

Amber Greene, RN

Amber Greene received her ASN in Nursing from Walters State Community College in 2011. She is a licensed Registered Nurse in the state of Tennessee. She has worked in Women's health for 3 years before joining the Brookhaven Staff. She enjoys spending time with family and being outdoors.

Admissions Team

Angie Baker

Angie Baker

Angela Baker is a resident of Knoxville, Tennessee and brings over 10 years experience in sales and business development. She has a passion for helping women and has her own experience helping her daughter overcome her issues with substance abuse and ODD through treatment and recovery. She enjoys traveling, reading, exercise and spending time with her family and friends. 

Supporting Staff

Mitzi Booher

Mitzi Booher

Financial Administrator & Human Resource Administrator

Mitzi graduated with honors from King University, where she received her B.A. in business administration in 2013. While attending, she was listed on the President’s List and Dean’s List for academic achievements. She received her A.A.S. in Marketing and Management in 1997, where she was also listed on the Dean’s list.

Mitzi brings over 15 years of accounting experience to her role as our Financial Administrator. She has gained extensive accounting knowledge through staff accountant and management positions for several CPA firms and manufacturing companies in the Knoxville area. 

Jessica Wirth

Jessica Wirth

Human Resource Administrator

Jessica Wirth received her Bachelor of Science in Communications from the University of Tennessee with a major in public relations and a minor in business administration. She joined Brookhaven Retreat with a diverse background including public relations, marketing and web content management. She has experience in copywriting, editing, event planning, and website content management, as well as business and personnel management. An avid traveler, Jessica grew up in both Europe and the U.S., developing an understanding of culture and linguistics that benefits her position at Brookhaven Retreat. In her role as a Human Resource Administrator, she works hard to bring the best and most qualified candidates to Brookhaven Retreat. Jessica is enthusiastic about women’s issues and healthy living.

Diane Dixon

Diane Dixon

Human Resource Administrator

Diane graduated summa cum laude from LaGrange College in 1990 with a B.A. in business administration. She received her M.S. in management from Troy State University in 1993. Diane brings many years of experience in post secondary education, healthcare and financial fields. She enjoys reading and spending time with her husband of 45 years as well as her children and grandchildren. 

Kelcee Elfstrom

Director of Business and Quality Assurance

Kelcee graduated from the University of Tennessee in 2012 with a B.S. in Industrial Engineering and minor in Business Administration. She continued her education, receiving a Master of Business Administration in December 2013 followed by a M.S. in Industrial Engineering in May 2014. Kelcee joined Brookhaven with experience in multiple industries. She has done work in several areas including performance improvement, process improvement, quality control, auditing, process analysis, predictive and prescriptive modeling, and revenue cycle management. She is passionate about using her skills to benefit others. In her free time, Kelcee enjoys playing golf, yoga, and spending time with her friends and family. 
Lisa Breeden

Lisa Breeden

Front Office Manager

Lisa Breeden is a native of East Tennessee and joined the Brookhaven Retreat team in April 2013. She received an Associates of Science degree with concentration in Medical Technology from Pellissippi State Community College. Lisa has extensive communication experience gained from assisted living facilities, medical laboratories, and the customer service industry. Lisa enjoys photography and spending time with her husband and son. 

Emily Stewart

Emily Stewart

Writer

A Knoxville native, Emily Stewart received her Bachelor of Science in Communications from the University of Tennessee with a major in public relations. Emily worked as a patient coordinator for four years prior to joining Brookhaven Retreat. She has experience in marketing, editing, graphic design and event planning. 

Penny Lange, BA

Penny Lange, BA

Medical Records

Penny Lange received her Bachelor of Arts in Psychology from the University of Washington. She has an extensive experience base managing privacy and coordinating Brookhaven’s medical records department.

Shykea Banks

Shykea Banks

Medical Records Assistant

Shykea received her certification in Medical Administrative Assistance. She has worked at Brookhaven Retreat since November of 2012. In her service as the right hand of the Medical Records department, her responsibilities maintain the integrity of documentation regarding client care. She manages the flow of records, performs audits and works with staff on timely and thorough completion of documentation.
Kimberly Stormer

Kimberly Stormer

Operations Coordinator

Kimberly Stormer received her dual major BA in Russian Studies and International Affairs from Western Washington University. She has extensive experience working in all manner of environments, both domestic and abroad, ensuring that all individuals have their organizational needs cared for. She has a wealth of experience in various healthcare settings and customer service arenas, which translates into effective logistics and operational coordination for both Brookhaven’s clients and staff. 

Jeremy Crow

Jeremy Crow

Head Chef

Originally from Cookeville, Tennessee, Jeremy moved to Knoxville to attend the University of Tennessee Culinary Institute, from which he graduated in the spring of 2012. Having previously worked in professional kitchens, Jeremy enjoys the one on one contact with the clients of Brookhaven Retreat and the part he can play in their recovery. Jeremy’s cooking style takes influence from his southern roots with touches of classic cuisine as well as world influences.

Lisa Antonelli

Lisa Antonelli

Chef

Lisa Antonelli graduated from the University of Tennessee Culinary Institute in spring 2012. She also holds a bachelor’s degree in psychology from the University of Tennessee. An avid baker all her life, Lisa specializes in baking and cake design and creates the afternoon tea menu at Brookhaven Retreat. Her elaborate confections are well loved among clients and staff, and are also often created with those with dietary restrictions in mind. When not in the kitchen, Lisa enjoys spending time with her Boston terrier, Jethro. 

Perry Kinser

Perry Kinser

Risk Manager

Consultants

Teresa Rankin Klenk, Esq.

Teresa Rankin Klenk, Esq.

Legal Counsel

Teresa Rankin Klenk, a native of Ashland City, Tennessee, graduated magna cum laude from Austin Peay State University in 1989 with a degree in Business Administration and Accounting. She became a licensed Certified Public Accountant* in 1990 and worked as an accountant and a controller/accounting manager in the manufacturing industry before attending the University of Tennessee College of Law and graduating with honors in 1998.

In 2000, Ms. Klenk received an advanced LL.M. degree in Taxation from the New York University School of Law.

Ms. Klenk has been admitted and licensed to practice in all Tennessee courts, the U.S. District Court for the Eastern District of Tennessee and the U.S. Tax Court. She is a member of the American Institute of Certified Public Accountants and the Knoxville, Tennessee, Knoxville Estate Planning Council, East Tennessee Tax Liaison Committee, and American Bar Associations

*Currently Inactive

Lynn Swisher, Ph.D.

Lynn Swisher, Ph.D.

Consultant

Dr. Swisher is a senior consultant for Stevens & Lee in Lancaster, PA. She is a member of Brookhaven Retreat’s Professional staff consulting team specializing in performance improvement, regulatory compliance and organizational management. Dr. Swisher is board certified by the American Board of Quality Assurance and Utilization Review Physicians.

Christopher Gray

Christopher Gray

Christopher Gray is the managing owner of HappyMac and Metamedia and has broad experience in human factors, software development and IT support. His companies provide mission critical computer infrastructure, workflow automation software, communication systems, training and know-how to keep business operations humming along. Christopher's make-it-happen attitude and genuine commitment to client success has brought Brookhaven Retreat's identity online and helped streamline nearly every aspect of its internal operations.
Heather Martin, CPA

Heather Martin, CPA

Heather Martin, a Certified Public Accountant (CPA) graduated from the University of Tennessee Knoxville with an undergraduate degree in Business Administration with a major of Accounting (1999) and a Masters of Accountancy degree with a concentration in Tax (2001). She has been employed by PYA since 2000 as part of its Tax and Business Advisory department. She focuses on assisting businesses with both financial operations and tax issues, ensuring management has meaningful financial data to make decisions about business operations and creating a link of the financial data to tax planning and annual tax filings. By seeing both sides, she’s able to provide business owners a thorough understanding of these essential business components and assist in creating desired outcomes. She also assists individuals with similar items related to financial budgeting, tax planning and annual tax filings. She also has experience in financial accounting software conversions and implementation of new software packages for both businesses and individuals. She has served on the Board of Directors of the Tennessee Society of CPA’s and Blount County Habitat for Humanity and continues to be active in both organizations. She also received the Greater Knoxville Business Journal’s 40 under 40 honor in 2012, which recognizes 40 individuals under 40 years of age who are achieving success in their careers and giving back to the community in meaningful ways.http://www.pyapc.com/team-member/heather-martin/