Frequently Asked Questions

Why is Brookhaven Retreat women-only?

Research has shown that when people enter co-ed facilities, they often make relationships that are carried on after treatment and can perpetuate addiction. Additionally, a women-only facility has proven more effective for those who have been victims of sexually, mentally and physically abusive relationships, which need to be resolved for a successful recovery.

Will my stay be kept confidential?

All clients' names, treatment and release information is kept absolutely confidential. Additionally, Brookhaven Retreat is secluded on 48 acres of pastures and woodlands with security cameras that monitor all entrance and exit doors to prevent unwanted visitors and uninvited guests.

Do patients have private rooms?

Brookhaven Retreat offers semi-private rooms upon initial admission and some may move into a private room upon advancement in their treatment. Research has shown that a client's experience is richer and fuller when they have a roommate.

Are there visitation hours?

Clients may have visitation once per week and on designated holidays, once they have met with their primary therapist and appropriate visitors have been authorized.

Can I smoke?

Yes, tobacco smoking is allowed in a designated smoking area outside the building.

Can I use the telephone?

You will be able to use the phone to call approved loved ones. You will work with your therapist in identifying who is on your approved call list. Any other calls must be discussed and approved with your primary therapist. Your close-care provider will assist you and remind you of phone times and limits.

Do you ride the horses?

No, our horses are trained and used in a clinical setting. They help teach us to trust, learn patience, and to feel again.

Do you accept Pets?

Though we definitely have a love for animals here at Brookhaven Retreat, we are unable to have clients bring their pets with them during their stay. Many of the women have allergies to particular types of animals and it would be very difficult to manage these allergies with an animal residing on the premises. If you have a loved one here for visitation, they are welcome to bring your pet with them for a visit. They would simply need to bring current documentation that the animal is fully vaccinated and the visitation would have to occur outdoors.

Can I bring a cell phone?

Though you are welcome to bring your cell phone with you, when admitting, we will place your phone in our safe. When entering into the program, we want you to become fully involved in the program and not be distracted by the noises of life. If you are in need of making a call, a staff member can help you with this. Some of our ladies will choose to send their cell phone home. Others like to have it in the safe so that they may check it out when leaving on pass.

Do I have access to a computer?

As you progress in the program, there will be added privileges. There will be times in which your primary therapist will give you a computer pass to complete an assignment. There may be a time later in your treatment where you will need to check your email or pay a bill and we can make arrangements to help you do so.

Can I receive packages and letters?

We definitely allow and encourage packages and letters. There are very few things that can bring joy the way a package or letter can. Mail is delivered to you daily by our Floor Managers. All packages will be opened in front of staff to ensure your safety. Your loved ones may also send you flowers or balloons to the facility. We just ask that all floral arrangements be sent in a plastic container to prevent possible breaks.

Can my loved ones contact me by email?

We have staff available day and night to receive emails from your loved ones. Receiving words of encouragement or affirmation can really help keep a you going! Whenever you receive an email or phone message, our staff will post this on the message board within the facility which you can check throughout the day.

Do you have laundry facilities?

Yes, we have two laundry rooms for the women to wash their clothing. These laundry rooms are available throughout day time hours, 7 days per week.

Can you accommodate special diets?

If you let us know of any special dietary needs, we will be sure to accommodate these. Additionally, every client meets with the dietician within the first week of treatment in order to review any additional needs. If there are any concerns you are always welcome to express these to the dining staff as well.

How can I obtain my medical records from Brookhaven Retreat?

A master copy of all medical records will be mailed to each client 45 days after discharge, provided the necessary releases have been signed. You may copy and distribute these to your other providers as you see fit. Brookhaven Retreat does not accept requests for medical records.

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