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Licensing & Accreditation

Brookhaven Retreat is Accredited by the Joint Commission on Accreditation of Health Organizations and is licensed by the State of Tennessee Department of Mental Health and Developmental Disabilities.

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We are a private pay treatment center and do not accept any type of insurance. Costs associated with care are the responsibility of the client.

Our Staff

Brookhaven Retreat's staff includes masters-level therapists and an experienced and dedicated medical staff consisting of nurses and a licensed psychiatrist. The ratio of staff to clients allows greater access to resources and personalized care.

Founder

Jacqueline Dawes

Jacqueline Dawes

Jacqueline Dawes began her career as a very successful developer of assisted living facilities. After losing her daughter to ecstasy use and then losing her husband a year later, she struggled to get back on her feet emotionally. Through her own determination, she followed her passion to help other families prevent the same sort of loss she experienced. After relocating to East Tennessee, her development background and skills enabled her to redevelop an old smokehouse on a family farm into a 16,000 square foot state-of-the-art treatment facility. Hiring the best clinical staff and sparing no expense or attention to detail, Jacqueline is living her dream - helping women reclaim their lives and take control of their bodies and spirits.

Consultants

Lynn Swisher, Ph.D.

Lynn Swisher, Ph.D.

Dr. Swisher is a senior consultant for Stevens & Lee in Lancaster, PA. She is a member of Brookhaven Retreat’s Professional staff consulting team specializing in performance improvement, regulatory compliance and organizational management. Dr. Swisher is board certified by the American Board of Quality Assurance and Utilization Review Physicians.

Christopher Gray
Tuesday, 19 November 2013 00:00

Christopher Gray

Written by

Christopher Gray is the managing owner of HappyMac and Metamedia and has broad experience in human factors, software development and IT support. His companies provide mission critical computer infrastructure, workflow automation software, communication systems, training and know-how to keep business operations humming along. Christopher's make-it-happen attitude and genuine commitment to client success has brought Brookhaven Retreat's identity online and helped streamline nearly every aspect of its internal operations.

Mitzi Navarra, BFA
Thursday, 30 October 2014 00:00

Mitzi Navarra, BFA

Written by Administrator

Mitzi Navarra began her graphic design career at the Atlanta Journal-Constitution in 1997. After working in the corporate world for a few years, in 2000, she ventured on her own and established Minava Design - a home-based full-service graphic design studio. She has been a member of Brookhaven Retreat’s consulting team since 2009 specializing in branding, graphic design and print management. Mitzi concepts with Jacqueline and creates beautiful and meaningful marketing materials for direct mail and online campaigns, Alumnae reunions, tradeshows like the APA annual meeting and more. She also trains new staff on how to maintain the Brookhaven Retreat brand.

Jennifer Payne
Thursday, 10 December 2015 00:00

Jennifer Payne

Written by Administrator
Heather Martin
Thursday, 10 December 2015 00:00

Heather Martin

Written by Administrator

Medical Mentors

Kris Houser, M.D.

Kris Houser, M.D.

Psychiatrist

Dr. Houser has been providing exceptional medical care in East Tennessee since 1992. Dr. Houser earned his Bachelor of Science Degree from Murray State University and then graduated from The University of Louisville School of Medicine in 1987. He completed his residency in psychiatry and went on to a fellowship in Child Psychology at the University of Louisville School of Medicine. Dr. Houser is Board Certified in Adult and Child Psychiatry.

Dr. Houser has worked in many clinical settings in the area, both inpatient and outpatient. He has maintained a private practice in Knoxville and has also served as Medical Director at Peninsula Psychiatric Hospital in Louisville, TN. He is a competent and caring physician who feels it is critically important to listen to his patient, in order to give them the best clinical care available.

Amir Hussaini, M.D.

Amir Hussaini, M.D.

Psychiatrist

Dr. Amir Hussaini is a Board Certified Psychiatrist. He graduated from the prestigious University of Karachi and attended medical school at Dow Medical College. He completed his residency at East Tennessee State University in Johnson City. Dr. Hussaini brings with him over 15 years of experience in psychiatry. He has extensive experience in treating mood disorders, anxiety disorders, psychotic disorders, personality disorders and other psychiatric disorders.  

Carol Marshall RN, PNP

Carol Marshall RN, PNP

Nurse Practitioner

Carol Marshall is a psychiatric nurse practitioner with 23 years of experience in the field of mental health. She specializes in co-occurring disorders. Carol lives in Knoxville with her husband, where she enjoys her grandchildren and working with horse related activities.

Jill Wall, PA

Jill Wall, PA

Physician's Assistant

Jill is a native of East Tennessee. She graduated from the University of South Carolina in 2000 with a Bachelor’s of Science. She graduated in 2004 with her Master’s in Medicine. Jill has 11 years of experience in emergency medicine. She is compassionate in her work, in caring for women’s physical wellbeing. In her spare time, Jill spends time with her family and travels.

Kellie Lucas, PAC

Kellie Lucas, PAC

Physician's Assistant

Nursing Support

April Chandler, BSN, RN

April Chandler, BSN, RN

Registered Nurse

April Chandler received her BSN from the University of Tennessee Knoxville in 2005. She is a Licensed Registered Nurse in the state of Tennessee and has been in the mental health field since 2006. April joined the Brookhaven team in 2007. She enjoys spending time with her children and family. In her spare time she participates in recreational and outdoor activities ranging from camping to water sports.

Alicia Ogle, BA, ASN, RN

Alicia Ogle, BA, ASN, RN

Registered Nurse

Alicia Ogle received her bachelor’s degree in anthropology from the University of Tennessee. She graduated with her ASN in nursing from Lincoln Memorial University in 2003 and worked in women’s health for five years before joining Brookhaven Retreat’s team of nurses in 2008. When not caring for the women at Brookhaven, she enjoys reading and spending time with her family.

Lisa Nobles, RN

Lisa Nobles, RN

Registered Nurse

Lisa graduated cum laude from Walters State Community College in 2012 with an Associate's Degree in Nursing. She is a licensed Registered Nurse in the State of Tennessee. During her free time, she loves spending time with family, going on road trips and going to antique auctions.

Melissa Galant, RN

Melissa Galant, RN

Registered Nurse

Melissa received her Associate's Degree in Nursing from Walter State Community College in 2001. She is a licensed Registered Nurse in the state of Tennessee. She has worked in the Women's Health for 13 years before joining the Brookhaven Staff. She enjoys reading mystery / crime novels, spending time with her family, and watching her daughters play softball and other sports.

Anna Fain, RN

Anna Fain, RN

Registered Nurse

Lanna Hall, RN

Lanna Hall, RN

Registered Nurse

Lanna Hall graduated Cum Laude from Walters State Community College in 2014, with an Associate's Degree in Nursing. She is a licensed Registered Nurse in the state of Tennessee. She has worked in Women's Health for 3 years before joining the Brookhaven Staff. In her spare time, she loves to shop and travel.

Ashley Thomas, RN

Ashley Thomas, RN

Registered Nurse

Ashley Thomas received her Associate's Degree in nursing from Walters State Community College in 2008. She worked in Labor and Delivery of Women's Health for 10 years before joining the Brookhaven Retreat staff. In her spare time she enjoys spending time with family, traveling, and being outdoors.

Megan Winstead, RN, BSN

Megan Winstead, RN, BSN

Registered Nurse

Megan graduated Cum Laude from Lincoln Memorial University in 2013 with her Bachelor's Degree in Nursing. She is a licensed Registered Nurse in the State of Tennessee. Megan worked in Women's Health for 5 years before joining the Brookhaven Retreat staff. In her spare time she enjoys traveling and baking.

Operations Managers

Leslie Cook,  MA, MA
Friday, 02 September 2016 00:00

Leslie Cook, MA, MA

Written by Administrator

Originally from Chicago, Illinois, Leslie earned a Master of Arts in Criminal Justice from Boston University and a Master of Arts in Rehabilitation Counseling from Northeastern Illinois University. Leslie has extensive training in suicidality and self-harming behaviors as well as in Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), and Motivational Interviewing.

Leslie has over 12 years of experience in the field on Mental Health and Substance Abuse including residential, outpatient, crisis, private practice, and penal settings. She has extensive experience working with Co-Occurring Disorders, Personality Disorders, Depression and Anxiety Disorders, Substance related and Addictive Disorders, Impulse Control Disorders, Psychotic Disorders, Developmental Disorders, Suicide, Homicide, Self-Harming Behaviors, and Alcohol and Drug Assessments.

Leslie worked as a Special Agent for Homeland Security for five years and has over 15 years of volunteer experience involving working with the homeless, at-risk youth, Neonatal Abstinence Syndrome, ex-offender vocational counseling, the creation of a psycho-educational curriculum for those incarcerated, and numerous speaking engagements.

Leslie leads 18 groups per week at Brookhaven Retreat as well as has individualized DBT sessions. In addition, Leslie co-facilitates nutritional groups and our Ropes course.

Clinical Artisans

Lana Wilcox, LPC/MHSP

Lana Wilcox, LPC/MHSP

Clinical Director

Originally from Maryland, Lana received her Master of Science in Mental Health Counseling from the University of Tennessee. Lana holds dual license in the state of Tennessee as a Licensed Professional Counselor and Mental Health Service Provider (LPC/MHSP). She has certifications in Dialectical Behavior Therapy (DBT) and as well as Equine-Assisted Psychotherapy through EAGALA. Lana has a comprehensive trauma background with multiple trainings including Eye Movement Desensitization and Reprocessing (EMDR) Therapy levels 1, 2, and 3 through EMDRIA, Beyond Trauma with Dr. Stephanie Covington, and Certified Clinical Trauma Professional though PESI. Other trainings include Anthetic Relationship Therapy training by Dr. Kathryn Elliott, and ACCT Level 1 Challenge Course Practitioner of Low and High Ropes. Lana has over seven years of experience in the field of mental health including residential, outpatient, and intensive outpatient (IOP). She has experience working with dual diagnoses. Lana originally joined the Brookhaven Retreat staff as a primary therapist. She served in this role for 3 years before becoming the Clinical Director. In addition to her work with our individual clients, Lana currently leads our Ropes group weekly.

Charity Coyle, RD

Charity Coyle, RD

Dietitian

Charity Coyle received her B.S. in Food Nutrition & Dietetics from Carson-Newman University in Jefferson City, Tennessee. She is licensed as a Registered Dietitian, and has experience in multiples settings including both inpatient and outpatient care, diabetes prevention programs, long-term care, hospital and school food service, and government supplemental food programs. She has three years of experience in the mental health field working with eating disorders, including binge and emotional eating. She has received training from The Renfrew Center for Eating Disorders, and is a member of the Academy of Nutrition & Dietetics and their Behavioral Health Nutrition practice group.

Jordan Bradden M.S. Ed.

Jordan Bradden M.S. Ed.

Therapist

Jordan received her Bachelor's of Art in Psychology and English Literature as well as her Master's of Science in Education in Clinical Mental Health Counseling from the University of Tennessee. She is certified as a mental health professional and equine specialist by the Equine Assisted Growth and Learning Association to provide equine assisted psychotherapy, which is where her passion for horses continues to flourish. Jordan is certified in Dialectical Behavior Therapy by PESI and enjoys instilling DBT skills in clients to promote staying well beyond their time at Brookhaven. She is currently pursuing licensure in the state of Tennessee as a Licensed Professional Counselor and Mental Health Service Provider.

Lauren Steier, RDN, LDN

Lauren Steier, RDN, LDN

Consulting Nutritionist

Lauren is a licensed and registered dietitian nutritionist (RDN, LDN) and is passionate about nutrition being the foundation of optimal health. Her focus and interest is in functional and integrative nutrition. Lauren has a B.A. degree from the University of Tennessee in Environmental Studies and Business Management, and a B.S. degree from the University of Alabama in Food and Nutrition. Her prior degree and career, combined with her nutrition education, forms a well-rounded understanding of how food and our environment shape our overall health and well-being. She has experience from UT Medical Center, the Knox County Health Department, the Knox County School System, Tennessee Sports Medicine Group, and private counseling at Square One. Lauren is currently pursuing further training and education in functional and integrative nutrition. She loves to cook and create new recipes for delicious and nutritious food. She also enjoys listening to music and live bands, appreciating the outdoors, and ways to stay active and fit.

Emily Ellis

Emily Ellis

Primary Therapist

Originally from Nashville, Emily received her master's in Clinical Mental Health Counseling from the University of Tennessee Chattanooga. Emily is currently pursing dual licensure as a Licensed Professional Counselor and a Mental Health Service Provider. She is certificated in Dialectical Behavior Therapy (DBT) and has completed multiple trauma focused trainings including Eye Movement Desensitization and Reprocessing (EMDR) through EMDRIA. She was previously a Certified Therapeutic Recreation Specialist (CTRS).

Emily has over six years of experience in the field of mental health including residential, acute psychiatric care, in-home family counseling, and community mental health outpatient treatment. Emily currently leads classes on Co-Occurring Disorders and Positive Body Image.

Victoria Bentley

Victoria Bentley

Primary Therapist

Victoria, a License Professional Counselor, received a Masters in Counseling from Carson Newman University. She is trained and skilled to work with individuals, couples, and groups. She has over fourteen years of experience in working with complex trauma populations. Victoria also possesses extensive knowledge and experience in working with neglected or abused children and their families with seven years working for the State of Tennessee in children's welfare.

Victoria is also experienced in providing family intervention services. Victoria currently leads classes on Grief and Loss and Parenting.

Culinary Creators

Crisie Jennings

Crisie Jennings

Certified Chef/Pastry Chef

Crisie Jennings' passion for cooking began when she was fourteen years old. She turned that passion into a career by receiving a Baking/Hot Foods degree from Rel Maples Culinary Arts Institute. During her career as a certified chef and pastry chef, Crisie has worked for two of the highest rated restaurants in the Pigeon Forge area, which is a frequent destination place for travelers. She has also spent the last five years working in mental health. Crisie enjoys creating with our clients and helping them develop their own cooking skills. She is passionate about helping clients with their nutritional needs.

Kristen

Kristen "Kris" Rials

Chef

A Mississippi native, Kristen Rials, grew up in her family kitchen and was filled with a love for cooking at a young age. She went on to attend Jones County Junior College for a degree in Hot Foods. During her career as a chef, she has worked extensively in catering and food styling. She is a fervent advocate for mental health and strives to use her passion for food to help achieve a holistic approach to healing for our clients. Kristen enjoys working with our clients to meet their dietary needs and hopes to leave them with an enthusiasm for food and nutrition.

Program Team

Amy Jackson, PC

Amy received her Bachelor's of Arts in psychology from Maryville College. She is certificated in Dialectical Behavior Therapy (DBT) and Therapeutic Crisis Intervention. Amy has over ten years of experience in mental health including inpatient, acute care, and crisis stabilization.

Amy is responsible for the weekend program at Brookhaven Retreat and currently leads classes on DBT-based Skills and Addiction and Recovery.

Elsbeth Amann

Executive Team

Medical Records Team

Dana Alston, BFA
Tuesday, 13 August 2013 00:00

Dana Alston, BFA

Written by

Dana Alston is a 2008 summa cum laude graduate of East Tennessee State University. Dana brings her attention to detail to Medical Records where her goal is to provide accurate and complete records for each client, handled in a confidential and timely manner. Dana joined Brookhaven Retreat in 2012 as Program Counselor and maintains her Zumba Instructor License (Basic Steps Levels 1 and 2) to engage the clients in fun and fitness.

Discharge Planner

Admissions & Client Support

Security & Safety Team

Communication Team

Lauren Thomas
Wednesday, 17 October 2018 21:38

Lauren Thomas

Written by Administrator

As a born and raised native to the Knoxville, TN area, Lauren received her Associate's degree from Pellissippi State Community College. She is currently continuing her studies in the field of science.

With over six years of customer service and communicative experience, Lauren's goal is to make sure that all clients and their families feel warmly welcomed upon arrival at Brookhaven Retreat, inform them of all resources that are available to them while they are here, and assist with communication to and from Brookhaven Retreat.

Kayla Sherwood
Wednesday, 17 October 2018 21:36

Kayla Sherwood

Written by Administrator

Raised in Western Massachusetts, Kayla relocated to East Tennessee twelve years ago. She attended the University of Tennessee with a focus on Environmental Sciences. With over nine years of customer service and communication experience, she truly enjoys engaging with our clients and their families. As one of our Communication Coordinators, Kayla strives to ensure that all guests here feel welcomed and cared for throughout their treatment.

Specialists

Sara Brobst
Thursday, 26 November 2015 00:00

Sara Brobst

Written by Administrator
Sandy Palmer
Thursday, 26 November 2015 00:00

Sandy Palmer

Written by Administrator

Environment Support & Housekeeping